Welcome to Dynamics 365 Sales! Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster. Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. You can also create marketing lists and campaigns, and follow service cases associated with specific accounts or opportunities. This article provides an overview of the capabilities in Dynamics 365 Sales. There’s a Dynamics 365 Sales offering to fit every need of a business: Sales Premium: Ideal for enterprises that need a sales automation solution, along with AI-driven insights powered by conversation intelligence, relationship intelligence, and more. Learn more about Dynamics 365 Sales Premium. Sales Enterprise: Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. Learn more about Dynamics 365 Sales Enterprise….
Discover how to make the most of Dynamics 365 Supply Chain Management with training, docs, and videos covering product capabilities and how-to articles. Learn how to build an adaptable, resilient supply chain that automatically reacts to challenges using real-time visibility, agile planning, and advanced insights. Improve forecast accuracy with AI-powered predictions and historical data. Plug in your own machine learning models and tailor forecasts using a no-code approach. Ensure faster replenishment cycles and shorter delivery lead times with complete MRP runs in minutes so planners can react to demand changes in near-real time.
Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs. Easily connect Dynamics 365 applications with the systems and tools you already use to add and extend capabilities for your existing solutions. Accelerate your business growth with connected business applications to optimise your operations, innovate across teams, and better engage customers.
Exchange Server 2019 brings a new set of technologies, features, and services to Exchange Server, the messaging platform that provides email, scheduling, and tools for custom collaboration and messaging service applications. Its goal is to support people and organizations as their work habits evolve from a communication focus to a collaboration focus. At the same time, Exchange 2019 helps lower the total cost of ownership whether you deploy Exchange 2019 on-premises or provision your mailboxes in the cloud. Custom configuration preservation: Exchange setup now backs up and restores the most common configuration files so that admins no longer need to manually restore them or reapply them.
Hadoop is an open source framework based on Java that manages the storage and processing of large amounts of data for applications. Hadoop uses distributed storage and parallel processing to handle big data and analytics jobs, breaking workloads down into smaller workloads that can be run at the same time. However, Hadoop architectures present a list of challenges, especially as time goes on. Hadoop can be overly complex and require significant resources and expertise to set up, maintain and upgrade. It is also time-consuming and inefficient due to the frequent reads and writes used to perform computations. The long-term viability of Hadoop continues to degrade as major Hadoop providers begin to shift away from the platform and because the accelerated need to digitize has encouraged many companies to reevaluate their relationship with Hadoop. The best solution to modernize your data platform is to migrate from Hadoop to the Databricks Lakehouse Platform.
For over three decades, organizations have trusted IBM AIX to run their most mission-critical applications. AIX on Power drives innovation with hybrid-cloud and open-source capabilities that help you build and deploy modern applications within a secure and resilient environment. The AIX UNIX operating system provides strong, enduring security with features that include Trusted AIX and Trusted Execution. Power systems running AIX 7.3 have the lowest percentage of unplanned annual server downtime and best-in-class reliability.
IBM Cognos® 8 Business Intelligence is an integrated business intelligence suite that is provided as part of Tivoli® Common Reporting. You can use Cognos to view and create business reports, analyze data, and monitor events and metrics. IBM® Business Monitor includes IBM Cognos® Business Intelligence Server 10.2.1, which provides business intelligence insight through dimensional analysis and reporting.
IBM® Informix® is a fast and scalable database server that manages traditional relational, object-relational, and dimensional databases. Its small footprint and self-managing capabilities are suited to embedded data-management solutions. Designed for analytics on the edge, in the cloud or on premises, the low-footprint database features self-management and automated administrative capabilities. And now, with a containerized version of Informix on the IBM Cloud Pak® for Data platform, you can more easily deploy on public, private or hybrid clouds.
IBM® InfoSphere® DataStage® and QualityStage® provides a graphical framework that you use to design and run the jobs that transform and cleanse your data. Depending on which products you have licensed, you can develop parallel jobs to transform and cleanse data and server jobs to transform data. Parallel and server jobs are run on the IBM InfoSphere Information Server engine. Mainframe jobs produce COBOL code which runs on a mainframe computer.
In 2026, while the hype often centers on serverless computing and AI agents, the reality for 90% of Malaysian offices is quite different. The reliable Windows Server environment—managing user access, data security, and internal applications—is the literal bedrock of daily business operations.
If you are starting your IT career, or if you are looking to solidify your status as a reliable infrastructure specialist, mastering Windows Server is the most practical step you can take. It’s the certification that ensures you can keep a business “online” when systems are under pressure.
Why Windows Server Remains Essential in Malaysia
Even with the shift toward cloud, Malaysian companies operate on a hybrid model. The skills required to manage a local Windows Server environment are directly transferable to Azure, making this training a perfect “bridge” for your future.
Active Directory (Identity Management): Every major company in Malaysia uses Active Directory to manage users, permissions, and security. Understanding how to secure this identity layer is the #1 skill HR managers look for in IT infrastructure staff.
Storage & Virtualization: Windows Server provides the core virtualization (Hyper-V) and file management that keeps local offices running efficiently, especially in sectors that require data sovereignty and privacy.
The “Hybrid” Bridge: If you master the administration of Windows Server, you are perfectly positioned to manage Azure Stack and Hybrid Cloud environments. It is the core requirement for becoming a well-rounded Cloud Administrator.
Salary Outlook: Stability & Essential Need
Because Windows Server administration is a “mission-critical” role, it offers exceptional job security across every industry, from retail chains in Mid Valley to corporate offices in Cyberjaya.
Role
Typical Monthly Salary (MYR)
Enterprise Focus
Junior System Administrator
RM 3,800 – RM 6,000
User provisioning, server monitoring, basic backup.
Infrastructure Engineer
RM 6,500 – RM 10,500
Active Directory management, GPO, server hardening.
The Certification Reality: Practical Troubleshooting
Our training goes far beyond basic installation. In today’s enterprise environments, employers prioritize the ability to:
Secure the Identity Layer: Managing Group Policy (GPO) to ensure only authorized users access sensitive folders.
Recover from Disaster: Mastering the “Backup and Restore” processes that save companies from ransomware or hardware failure.
Automate Infrastructure: Using PowerShell to manage hundreds of servers, which is a major time-saver for growing IT departments.
Build Your Infrastructure Authority with Lernix
If you want to be the “go-to” person for your company’s IT operations, you need a deep, functional understanding of how Windows Server behaves under real-world pressure.
Whether you are an IT professional looking to level up your career or an IT manager tasked with upskilling your operations team, our expert consultants are here to help. Reach out to us via the Lernix Course Inquiry Portal.